Terms and Conditions

WEBSITE TERMS OF USE
These terms of use define and establish the website's www.tallise.lt the terms and conditions of use, content usage rights, as well as the rights, obligations and responsibilities of visitors and the administrator. The Terms of Use are mandatory.

Payment Methods

In our online shop, you can pay using a newer and more secure method – KLIX. This is a payment method created by Citadele bank, which ensures the security of your data and money. KLIX offers the option to pay by card, directly from a bank account, and to pay in instalments upon receiving a loan offer.

KLIX Pay by card – the option to pay with VISA and Mastercard cards. When making a payment for the first time, the buyer may agree in the payment form for the card details to be saved KLIX in the app. If you agree to save your card details, next time on any website with KLIX you will be able to check out more quickly, as your card details will already be filled in automatically. KLIX The card payment system complies with the Payment Card Industry Data Security Standard (PCI DSS) requirements.

KLIX Payments from your bank account. This is a fast and secure payment method that allows you to pay for purchases online. To make a payment, select your bank, log in and confirm the payment. KLIX is a secure banking payment initiator, providing services in accordance with European Union Directive 2007/64/EC on Payment Services (PSD 1).

KLIX Pay Later allows e-commerce shoppers to buy today and pay for purchases later. Financing terms when purchasing in instalments withKLIX:

Concluding an agreement takes just a few minutes;
We finance the price of a product or basket of products from 70 to 7000 EUR;
Purchase items now and split the order total into equal monthly instalments;
Make a purchase with or without an initial deposit;
When purchasing a product on an instalment plan, you will immediately become the owner of the product.

Purchasing and choosing KLIX Pay Later, online shop visitors will be able to receive KLIX to view offers from partner creditors, compare them and select the most suitable offer, as well as to sign a hire purchase loan agreement remotely.

Instructions for use

DEFINITIONS

Administrator – MB Tressoria, a company established under the laws of the Republic of Lithuania, legal entity code 306718576, registered address P. Šemetos g. 9, LT-72200 Tauragė, the data of which are collected and stored in the Register of Legal Entities.

Visitor – A user of the Website.
Content – visual, graphic, audio, and textual information published on the Website.
A browser is software designed to display websites on the internet.
Terms of Use – a legally binding set of conditions, rights, and obligations governing the use of the Website.
Use of the Website – the performance of all and any actions by the Visitor upon connecting to the Website via electronic communications networks using a Browser.
Personal data means any information relating to a natural person whose identity has been established or who can be identified (data subject).
Services – functions, solutions, and tools that a Visitor may use on the Website, including browsing (viewing and reading Website content), creating an Account, purchasing Products, writing comments, etc.
Account – the result of registration, whereby an account storing Personal Data and usage history is created (Access).
Privacy Policy – a document which sets out the main rules for the collection, processing and storage of Personal Data and other important information.
Shopping basket – A list of products selected and placed in the basket.
Other terms used in these Terms of Use shall be understood as defined in other policies and rules published on the Website.

GENERAL TERMS AND CONDITIONS

By clicking "I Agree to the Terms of Use", the Website Visitor confirms their agreement with these Terms of Use and undertakes to comply with them.
The visitor unconditionally agrees to all provisions of the Terms of Use and irrevocably consents to the Administrator managing and processing the visitor's data, including Personal Data, and using it to ensure the proper functioning of the Website, including for the purposes of direct marketing and statistics. Visitors who do not agree with at least one of the provisions of the Terms of Use are advised not to use the Website.
The Administrator guarantees that all Services provided on the Website are lawful and comply with the provisions of the legislation in force in the Republic of Lithuania.
The Administrator does not guarantee that the Website will be accessible without interruptions.
These Terms of Use do not limit and under no circumstances may be construed as limiting the rights of consumers established by the legislation in force in the Republic of Lithuania.

USING THE WEBSITE www.tallise.lt

Use of the Website and the Services provided therein is open and accessible to all Visitors.
If the Visitor detects or suspects that their login credentials, password or other security measures have been lost, stolen, unlawfully misappropriated or used without the Visitor's knowledge, they must change their login password and notify the Administrator without delay.
The terms of use for individual Services provided on the Website may be defined in separate procedures and rules, which can be found on the Website.

RIGHTS AND OBLIGATIONS OF THE VISITOR AND ADMINISTRATOR

The Visitor has the right, without breaching these Terms of Use, to visit the Website, to order the Services provided therein, and to use other functions offered on the Website.

The visitor agrees to:

To visit and use the Website in strict accordance with these Terms of Use and other procedures and rules;
Not to use the information obtained during visits to the Website for unlawful activities;
Not to collect information obtained from the Website, nor to compile such information into any databases, with the intention of selling or publicly distributing it to third parties;
To use the Website only in a manner that cannot cause danger to the proper functioning, security, integrity of the Website or restrict other persons' ability to use the Website;
To act safely and protect important information and in no way rely on the uninterrupted and smooth operation of the Website.

The Administrator has the right to:

To change the Website Content, the range, form and prices of Services;
To amend these Terms of Use;
To transfer, as required, its rights and obligations related to the fulfilment of the purposes set out in these Terms, arising from the Terms of Use and Website administration, to third parties without the Visitor's consent;
Without notice, restrict or completely deny the Visitor's ability to use the Website.

The Administrator undertakes to:

To administer the Website and to enable fair Visitors to use the Website and its Services;
To make every effort to ensure the uninterrupted operation of the Website;
To store data received from and independently collected about the Visitor in a secure manner and not to use such data for unlawful purposes, nor to enable third parties to make use of such data, unless required to do so under the laws of the Republic of Lithuania.

INTELLECTUAL PROPERTY RIGHTS

The Administrator is the owner of all rights to the Website and its Content and holds the exclusive right to dispose of them. All trademarks, service marks, designs, names, logos and similar elements featured on the Website are the property of the Administrator, or the Administrator holds the consent and granted rights from the owners of such goods and services to use them.
Any copying and/or use of the Website Content or design without the written consent of the Administrator, in violation of the Terms of Use, constitutes an infringement of copyright and other rights, and shall result in liability under the laws of the Republic of Lithuania.
Where the Website contains links to websites of other third parties, the Administrator does not guarantee that the information accessible by clicking on these links is correct, complete or accurate. Third parties are responsible for the content of information provided by them, as well as its correctness, completeness and accuracy. The Administrator is not obliged to verify transmitted or stored external information or to identify unlawful activities.
The website contains or may contain content that belongs to the Administrator or that the Administrator has been granted the right to use by its owners. Therefore, copying, distributing, publicly disclosing or otherwise using such content without the prior written consent of the Administrator is strictly prohibited.

LIABILITY

The Administrator is responsible for the proper fulfilment of its obligations as set out in these Terms of Use and in applicable legislation.
The Administrator shall not be liable for any disruptions to the Website's operation that were not intentionally caused by or resulting from the Administrator's inaction.
The visitor is responsible for the proper fulfilment of their obligations as set out in these Terms of Use and in applicable legislation.
The Administrator shall not be liable for any direct, indirect, or incidental losses, loss of profit, or disruptions of any other nature incurred by the Visitor as a result of using or being unable to use the Website.

FINAL PROVISIONS

The Website's operations are governed by the laws of the Republic of Lithuania. Any disputes arising from or related to the Website shall be resolved through negotiation, and if the disagreements cannot be settled amicably, further proceedings shall take place in accordance with the procedure established by the laws of the Republic of Lithuania. Contractual jurisdiction is determined according to the Administrator's registered place of business.
All notifications and/or complaints to the Administrator must be submitted via the contacts indicated on the Website or by completing the designated forms available on the Website.
The Administrator has an irrevocable right to review (i.e. amend, correct, supplement, revoke, annul) the Terms of Use at their own discretion and without prior notice to Visitors, however, they are bound by the obligation to notify of any changes to the Terms of Use. An amended version of the Terms of Use, or any part thereof, shall be considered valid from the moment of publication on the Website. The Administrator cannot be held liable for any damage or adverse consequences suffered by Visitors or a third party due to their unawareness of changes to the Terms of Use.
These Terms of Use apply when using the Website. The version of the Terms of Use that is in force at the specific time of using the Website shall apply. If any provision of these Terms of Use is found by any court or legal authority to be invalid, unenforceable, or unlawful, the remaining provisions shall continue to remain in force.

GOODS PURCHASE AND SALE TERMS AND CONDITIONS

DEFINITIONS

Seller – MB Tressoria, legal entity code 306718576, registered address P. Šemetos g. 9, LT-72200 Tauragė, data on which is collected and stored in the Register of Legal Entities.
Shop – an online shop located at: www.tallise.lt
Buyer – any natural person.
Goods – Items or sets of items sold in the Shop.
Parties – the Buyer and the Seller collectively.
Contract – a Contract concluded between the Buyer and the Seller in accordance with the Rules for the Purchase and Sale of Goods in the Shop.
Personal data means any information relating to an identified or identifiable natural person.
Rules – these "Goods Purchase and Sale in the Electronic Shop www.tallise.lt rules".
Shopping basket – A list of products selected and placed in the basket.
Order – The formation of a basket of goods and its submission to the Seller.
Privacy Policy – a document setting out the principal rules for the collection, processing and storage of Personal Data and other important information.
Other terms used in the Rules shall be understood as defined in other policies and rules published on the Website.

GENERAL TERMS AND CONDITIONS

These Terms and Conditions are intended to provide information about the Seller and to set out the purchase and sale conditions for Buyers seeking to acquire Goods sold in the Shop.
By ticking the box "I have read and agree to the Rules of Purchase and Sale of Goods in the Online Shop" at the time of placing an Order, the Buyer confirms that they have read the Rules and understand that these constitute a legally binding document for both Parties, establishing the rights and obligations of the Buyer and the Seller, the procedures for the acquisition of and payment for Goods, their delivery and return, liability, and other conditions related to the purchase and sale of Goods in the Shop.
The Seller provides the Goods for personal use only. The Buyer undertakes not to use the purchased Goods for commercial, business, or resale purposes.
At the time of placing an order, the Buyer, by confirming the Terms, confirms that they are entitled to purchase Products in the Shop.
In the event that the Buyer has not read and/or having read them did not understand them or did not agree with them, they may not purchase the Products, and if they proceed to do so regardless, any claims that may subsequently arise against the Seller shall not be permissible.
Should the need arise or in circumstances provided for by the legislation of the Republic of Lithuania, the Seller has the right to amend, correct or supplement the Rules. Notice of this shall be given in the Shop, as well as at the time of placing an Order following the approval of the new version of the Rules.

ORDERING GOODS, FORMATION OF CONTRACT

In the Shop, the Buyer may purchase Products 7 days a week, 24 hours a day.
If the goods ordered by the Buyer are no longer available in the Seller's warehouse, the Buyer shall be notified of this immediately by email or other means, and only upon mutual agreement may the delivery of the goods be postponed to a later date. Otherwise, the Order shall be cancelled and any payments made shall be refunded to the Buyer.
The Seller undertakes to refund the amount paid by the Buyer within 14 (fourteen) days from the moment of cancellation of Order fulfilment.
Goods in the Shop are ordered by placing the desired Goods into the Shopping Basket and completing the Order Form. In the information fields of the Order Form, the Buyer must provide the Personal Data necessary for the proper fulfilment of the Goods order and the Contract.
When the Buyer, having selected the desired Product and formed a shopping basket, completes all the steps of the Order, the last of which is the selection and confirmation of the payment method, it is deemed that a legal purchase–sale relationship and Contract have arisen between the Seller and the Buyer.
Once the Buyer has submitted and paid for the Order, an e-mail confirming receipt of the Order is sent to them.
In the event that the Seller is unable to sell the Product due to reasons related to the Product being out of stock and/or the Product no longer being available for sale, or due to inaccurate information provided in the Shop regarding the price or quantity of the Product, the Seller shall promptly inform the Buyer and the fulfilment of the Order shall be terminated. The Seller undertakes to refund the amount paid by the Buyer within 14 (fourteen) days from the moment of termination of Order fulfilment.
By entering into the Agreement, the Buyer agrees that an electronic VAT invoice for the Order shall be sent to the e-mail address provided by the Buyer no later than within 5 (five) working days from the moment of delivery of the Goods to the Buyer.
The Order placement procedure established in the Shop allows the Buyer to correct and adjust Order details prior to submitting the final Order.
Should any ambiguities arise regarding the information provided in the Order, the Seller reserves the right to contact the Buyer using the contact details specified in the order. In such a case, the delivery period for the goods shall commence from the moment contact is established with the Buyer and all relevant circumstances have been clarified. The Buyer's Order may be cancelled if the Seller is unable to contact the Buyer, or if the Buyer fails to provide the requested information to the Seller, or fails to provide the Seller with consent for the processing of their Personal data.
Every Order placed by the Buyer (fulfilled or unfulfilled) is stored in the Shop's database in accordance with the procedure established by the Seller.

4. BUYER'S RIGHTS

The Buyer has the right to purchase Goods in the Store in the manner prescribed by these Rules.
The Buyer has the right to cancel the Order in accordance with the procedure set out in these Terms and Conditions.
The Buyer has the right to withdraw from the Agreement in the manner set out in these Terms and Conditions. The right to withdraw from the concluded Agreement does not apply to legal entities and their authorised representatives.
The Buyer has the right to exchange or return purchased Goods in accordance with the procedure established by these Rules.
The Buyer has other rights established in these Rules and in the legislation of the Republic of Lithuania.

5. BUYER'S OBLIGATIONS

The Buyer undertakes to provide accurate identifying information and any information necessary for the proper fulfilment of the Order at the time of placing the Order.
The Buyer undertakes to use the Shop and its provided functions honestly and fairly, without causing harm to its operation or stable functioning. The Buyer, when using the Shop, must fulfil their obligations, comply with these Rules, and not violate the legal acts of the Republic of Lithuania.
The Buyer must pay the price of the Goods and their delivery, as well as any other payments, and accept the ordered Goods.
Notwithstanding the obligations and duties set out in other clauses of the Terms, the Buyer undertakes, prior to commencing use of the Product, to inspect it and confirm that the Product received is the one the Buyer ordered.

6. SELLER'S RIGHTS

If the Buyer attempts to compromise the stability and security of the Shop's operations or breaches their obligations, the Seller shall have the right to immediately and without notice restrict, suspend or revoke the Buyer's ability to place Orders for the purchase of Goods.
The Seller reserves the right to modify, suspend or discontinue certain functions of the Shop, or any part thereof.
The Seller has the right to suspend or terminate the operation of the Shop. In such a case, all accepted and confirmed Buyers' Orders shall be completed, and no new Orders shall be accepted.
The Seller shall have the right to set a minimum basket size at their own discretion, i.e. a minimum amount which must be reached before the Buyer's Order will be processed. In such a case, the minimum amount shall be indicated in the Shop.
The Seller reserves the right to cancel the Buyer's Order without prior notice if the Buyer fails to pay for the Goods within 3 (three) working days.
The Seller has other rights established in these Rules and in the legislation of the Republic of Lithuania.

7. SELLER'S OBLIGATIONS

The Seller undertakes to provide all conditions necessary for the Buyer to properly and smoothly purchase the desired Products.
The Seller undertakes to provide the Buyer with the information set out in Article 6.2287 of the Civil Code of the Republic of Lithuania in a clear and comprehensible manner in the Shop.
The Seller undertakes to respect the Buyer's right to privacy and to the personal information belonging to the Buyer, as specified in the Order Form, and not to transfer it to third parties.
To inform the Buyer, prior to the submission of the Order, of any suspension or discontinuation of Store functions that are significant to the fulfilment of the Order.
Under the conditions set out in the Terms, the Seller undertakes to provide the Buyer with the Goods ordered by them.
If the Seller is unable to deliver the Order and/or a specific Product to the Buyer for important reasons, the Seller undertakes to offer the Buyer an equivalent Product or a set of Products that is as similar as possible in its characteristics. Should the Buyer refuse to accept the equivalent Product or set of Products, the Seller undertakes to refund the amount paid by the Buyer within 14 (fourteen) calendar days, provided that advance payment was made, and to return the funds.
The Seller, upon disagreeing with the Buyer's claims, must submit a detailed, reasoned written response no later than within 20 (twenty) calendar days from the date of receipt of the Buyer's enquiry, unless otherwise stipulated by the legislation of the Republic of Lithuania and the European Union.

8. PRICES OF GOODS, PAYMENT PROCEDURE AND TERMS

The prices of goods in the Order generated by the Shop are indicated in euros, inclusive of the applicable VAT rate and any other taxes, should such be applicable.
When placing an Order in the Shop, the Buyer may select one of the payment methods indicated in the shopping basket.
By confirming the Terms and Conditions, the Buyer agrees that VAT invoices for the purchase of Goods shall be provided to them electronically to the e-mail address specified in the Buyer's Order form no later than 5 (five) working days after the Order has been fulfilled. The VAT invoices shall indicate the selected Goods, their quantity, any discounts applied, the final price of the Goods including all taxes, and any other mandatory data required under the legal acts governing accounting records.
The price of Goods after the Seller has confirmed the Order may only change in exceptional circumstances, where the price of the Goods has changed due to a technical error in information systems, the correction of obvious (typographical) errors, or other objective reasons beyond the Seller's control. If the Buyer does not agree to purchase the Goods at the new price, the Buyer may cancel the Order by notifying the Seller within 1 working day. Upon cancellation of the Order, the Seller undertakes to refund the amount paid by the Buyer within 14 (fourteen) days from the moment the fulfilment of the Order is terminated.

9. DELIVERY OF GOODS

Goods are delivered within the Republic of Lithuania and abroad. In the case of an individual Order, Goods may be delivered to other countries, subject to agreement on all delivery terms. The available methods of delivering Goods to the Buyer are displayed in the Store's Order form upon entering the delivery address.
The goods delivery service is subject to a charge. Delivery prices are specified when placing an Order.
Goods are delivered to the Buyer within a timeframe individually agreed between the courier and the Seller. The Buyer is notified by email of the exact delivery date and time interval. The courier may make individual arrangements with the Buyer regarding the delivery of Goods. The Buyer agrees that, in the event of unforeseen circumstances beyond the Seller's control, the delivery timeframe may differ from the preliminary delivery timeframe declared by the Seller, as well as from that individually agreed between the Buyer and the courier.
At the time of delivery, the Buyer receives the Goods together with a VAT invoice (bill of lading) or other document confirming the transfer and acceptance of the consignment.
By confirming these Terms and Conditions, the Buyer agrees that in exceptional cases the delivery of Goods may be delayed due to unforeseen circumstances beyond the Seller's control.
Once the Order has been prepared, the Seller shall send the Buyer an e-mail informing them that the Goods have been dispatched.
When ordering Products, the Buyer may select one of the Product delivery methods.
If the Buyer does not raise any claims with the Seller within 14 (fourteen) calendar days from the moment of delivery of the Goods, it shall be deemed that the packaging of the Goods is satisfactory and that the quantity and quality of the Goods comply with the conditions of the Rules.
The risk of accidental loss or damage to the goods passes to the Buyer from the moment the goods are handed over to the Buyer.
If the Buyer fails to collect the Goods within the specified period or if the Goods cannot be delivered to the Buyer, and the Buyer has paid for the Goods and their delivery, the Seller's representatives shall contact the Buyer to arrange another delivery time and/or method. If the Buyer still fails to collect the Goods or they cannot be delivered, such Goods shall be returned to the Seller, the Order shall be cancelled, and the Buyer shall receive a refund of the amount paid for the Goods within 14 (fourteen) calendar days, less any bank charges applied to the Seller for bank transfers made and the delivery fee.
If the Buyer does not collect the Goods within the specified period or it is not possible to deliver the Goods to the Buyer and the Buyer has not paid for the Goods, such Goods shall be returned to the Seller and the Order shall be cancelled.

10. PRODUCT QUALITY GUARANTEE AND EXPIRY DATE

The properties of all Products sold in the Shop are specified in the description accompanying each Product.
The Goods offered for sale by the Seller are of satisfactory quality, i.e. the properties of the Goods correspond to the description of the Good. The Good complies with the Rules if:
- The Product matches the description provided by the Seller and possesses the same characteristics as the Product presented by the Seller as a sample or model when advertising that Product in the Shop;
- The product is suitable for use for which such type of products are commonly used;
- The product meets the quality standards that are generally characteristic of products of the same nature and which the Buyer may reasonably expect based on the nature of the product and the publicly made statements by the manufacturer, its representative, or the Seller, including advertising and product labelling, regarding the specific characteristics of the products.
The Seller shall not be liable for the fact that the Products available in the Shop may differ in size, shape, colour, or other parameters from the actual size, shape, colour, or other parameters of the Products due to technical reasons relating to the Buyer's use of the Products.
The Seller provides a time-limited quality guarantee for certain types of Products, the specific duration and other conditions of which are indicated in the descriptions of such Products or together with the Product purchase invoice, which may be considered a guarantee certificate.
The quality guarantee provided by the seller does not limit or restrict the rights of consumers, which are established by the legislation in force in the Republic of Lithuania upon the purchase of a Product of inadequate quality.
In cases where, pursuant to legislation, a specific expiry date is established in respect of particular Goods, the Seller undertakes to sell such Goods to the Buyer in a manner that provides the Buyer with a genuine opportunity to use such Goods prior to the expiry of the use-by date.
Product defects are remedied, and faulty Products are exchanged or returned in accordance with the procedure set out in these Rules and taking into account the requirements of the applicable legislation of the Republic of Lithuania.

11. RIGHT OF WITHDRAWAL, RETURNS AND EXCHANGE PROCEDURE

A Buyer who is a natural person has the right, without stating a reason and without incurring any costs other than those specified in Article 6.22811 of the Civil Code of the Republic of Lithuania, to withdraw from the concluded Contract within a period of 14 (fourteen) calendar days, except in the cases provided for in Article 6.22810, Paragraph 2 of the Civil Code of the Republic of Lithuania.
If the Buyer has withdrawn from the Agreement before the Goods have been delivered to them, the Seller shall process such withdrawal as a cancellation of the Order and shall notify the Buyer accordingly at the e-mail address provided by the Buyer, and the amount paid for the Goods, less any bank charges applicable to the Seller for the bank transfers made, shall be refunded to the Buyer within 14 (fourteen) calendar days.
The Buyer's right to withdraw from the Contract shall not apply in the following cases: where the Buyer has purchased Goods specified in clause 17.2 of the Retail Trade Rules approved by Resolution No. 738 of the Government of the Republic of Lithuania of 22 July 2014 "On the Amendment of Resolution No. 697 of the Government of the Republic of Lithuania of 11 June 2001 'On the Approval of Retail Trade Rules'"; where the Seller's obligations under the Contract have been fully performed, and the Buyer's express consent and acknowledgement have been obtained that the Buyer will lose the right to withdraw from the Contract once the Seller has fully performed the Contract.
The Buyer, wishing to return a Product, must submit a clear Request to the e-mail address by e-mail info@tallise.lt.
When returning Products, a copy of the document confirming their purchase (VAT invoice) must be provided.
When the Buyer returns the Goods following termination of the Contract, the following conditions must be observed:
- Return an unused Product;
- Return the undamaged Product;
- Return the item only in its original and undamaged packaging with labels still attached, except for any changes to the packaging appearance that were necessary to inspect the item;
- Return the Products in the same condition as received by the Buyer.
The Seller shall inform the Buyer by e-mail within 14 (fourteen) calendar days as to whether the returned Product met the conditions listed above.
Upon receipt of the Buyer's Request, the Seller must immediately confirm its receipt. The burden of proof that the requirements for withdrawal from the Contract have been complied with lies with the Buyer.
The 14 (fourteen) calendar day period for exercising the right of withdrawal from the Contract is calculated, where the Contract is concluded, from the day on which the Buyer or a person designated by the Buyer, other than the carrier, receives the ordered Goods;
In cases where the Buyer returns only one or several, but not all, of the delivered Goods, the delivery costs shall not be refunded if the delivery amount does not depend on the quantity, value, or other characteristics of the delivered Goods. In cases where the delivery amount depends on the quantity, value, or other characteristics of the delivered Goods, the Buyer shall be refunded that portion of the delivery fee by which the delivery fee increased compared to what the Buyer would have paid had they not ordered the returned Goods.
The Seller may withhold the refund of any amounts paid by the Buyer until the Goods have been returned to the Seller or until the Buyer provides proof that the Goods have been dispatched to the Seller. The Buyer shall be notified by email once the Seller has received the returned Goods.
Where the Buyer has purchased Goods specified in Clause 17.2 of the Retail Trade Rules approved by Resolution No. 738 of the Government of the Republic of Lithuania of 22 July 2014 "On the Amendment of Resolution No. 697 of the Government of the Republic of Lithuania of 11 June 2001 'On the Approval of the Retail Trade Rules'", the Buyer's request to exchange the purchased Goods of satisfactory quality for similar Goods or to receive a refund of the amount paid on the grounds specified in Article 6.362 of the Civil Code may only be satisfied with the consent of the Seller.
If the Buyer has purchased a Product Set in the Store, they must return the entire Product Set to the Seller, i.e. the Buyer may exercise the right of return only in respect of all Products included in the Product Set. In the event that one of the Products included in the Product Set does not meet the requirements set out in the Rules, the Seller shall have the right to refuse to accept the return of the entire Product Set.
If the Buyer has purchased a Product of inadequate quality and noted this in the Product handover–acceptance document, or if the inadequate quality of the Product manifests as a manufacturing defect that existed at the time of purchase, or as a non-conformity with the manufacturer's stated specifications, the Buyer may return the Product and, at their discretion, demand:
- that the Item be replaced with a similar Item of appropriate quality, except where the defects are minor or arose due to the fault of the Buyer;
- to receive a refund of the price paid and to withdraw from the Contract, where the sale of goods of unsatisfactory quality constitutes a material breach of the Contract.
For a Buyer wishing to return a Product, the following conditions must be observed:
- notify the Seller by e-mail info@tallise.lt, specifying the returned Item as mandatory;
- present the proof of purchase document and the warranty card (if one was issued).
The Buyer may exercise the right to return a defective Product within 14 (fourteen) calendar days from the date of delivery of the Product.
The Buyer shall bear the costs of delivery and return of the Goods, and the Seller, upon confirming that the Goods were returned due to inadequate quality, shall reimburse the Buyer for the delivery and return costs incurred, except in the cases provided for in the Rules.
The paid monies shall be returned to the Buyer within 14 (fourteen) calendar days after the Seller has received the Buyer's notification regarding the defective Product; however, if the Product has not yet been returned to the Seller by the Buyer, the stipulated period shall be calculated from the date of the Product's return to the Seller.
No refund shall be issued for any Product that has been intentionally or negligently damaged (by exposure to chemical substances, water, open flame, high temperature, sharp objects, etc.), or where the rules of use or storage of the Product have been violated, or where the Product has been used improperly or not in accordance with its intended purpose.
Separate rules for returning defective Goods may be specified in the warranties provided with them.
If the Buyer has received an item that differs from the one ordered, the Buyer must notify the Seller immediately, but no later than within 7 (seven) working days, by electronic mail info@tallise.lt. Should it be confirmed that the Buyer was indeed delivered an incorrect Product, the Seller undertakes to collect such Product from the Buyer at the Seller's own expense and replace it with the correct one. In the event that the Seller does not have the specific Product in stock, the Seller shall refund the amount paid for the Product within 14 (fourteen) calendar days.
In all cases provided for in the above Terms and Conditions, when returning a Product, the Buyer must indicate the sender's address and package the Product appropriately so that it is not damaged during transit. The Seller will not refund any monies paid for Products that have been damaged during the return transit. The Seller shall not be held responsible for parcels that were sent with inadequate packaging or an incorrect address, nor for parcels that were lost or damaged during transit.

12. LIABILITY

The Buyer is responsible for the accuracy of the data provided in the Order Form. The Buyer assumes responsibility for any consequences arising from incorrect or inaccurate data provided in the Order Form.
The buyer is responsible for their actions when placing an Order to purchase Products.
In the event that the Seller breaches the provisions of these Terms and Conditions, the Seller shall be liable for any damage or losses suffered by the Buyer that are a consequence of such breach of the provisions of these Terms and Conditions. Damage or losses shall be deemed foreseeable if they are an obvious consequence of the Seller's breach, or if such damage or losses were anticipated by both the Seller and the Buyer at the time of entering into the Agreement.
The Seller shall be released from any liability in cases where losses arise due to the fact that the Buyer, disregarding the Seller's recommendations and their own obligations, failed to acquaint themselves with these Rules, despite having been given the opportunity to do so.
The Seller shall not be liable for any losses incurred by the Buyer in connection with disruptions to the operation of the Shop and/or data transmission errors.
The Seller shall not be held liable for interruptions to internet connectivity or electronic mail service provider networks, as a result of which the Buyer does not receive electronic letters or other notifications from the Seller.
In the event of non-performance or improper performance of the Agreement, the defaulting Party shall compensate the other Party for direct losses, i.e. expenses incurred by the other Party as a result of the defaulting Party's actions.

13. DISCOUNTS AND PROMOTIONS

The seller may, at their own discretion, initiate various promotions and apply discounts to Products.
Detailed information relating to discounts and promotions is provided in the Store during a specific promotion or when discounts are applied.
When the Buyer has purchased a Product for which the Seller provides a certain discount or gift at the time of purchase and the Buyer exercises the right to return the Product (where such right is provided for under the Rules), only the amount actually paid for the Product shall be refunded to the Buyer.
The seller has the right to unilaterally, without separate notice, amend the terms and conditions of promotions or discounts, as well as to cancel them. Any amendments to or cancellation of the terms and conditions of promotions or discounts shall take effect from the moment of their publication.

14. GIFT VOUCHERS

By purchasing a Gift Voucher, the Buyer agrees to the terms and conditions of use of the Gift Voucher as set out in the Rules. A Buyer who has purchased a Gift Voucher and subsequently transfers it to another person undertakes to inform that person (the prospective Gift Voucher holder) of these terms and conditions.
The Shop, in accordance with the provisions set out in these Terms and Conditions, undertakes to sell the Goods to the Gift Voucher holder within the period and amount specified on the Gift Voucher.
A gift voucher and the unique code printed on it are treated as documents confirming receipt of advance payment for Goods to be sold in the future by the Shop to the holder of the gift voucher.
A gift voucher can be purchased in the Store.
Upon receipt of payment for the Gift Voucher, the Seller shall deliver it to the Buyer at the e-mail address provided. The Gift Voucher may also be sent to third parties as specified by the Buyer.
Gift vouchers are non-refundable and cannot be exchanged for cash.
A gift voucher can only be used once.
The value of the gift voucher is stated on the voucher itself and is not divisible.
The person who purchases the Gift Voucher is responsible for the security of the purchased Gift Voucher data.
The Buyer is responsible for the accuracy of the data required to issue a Gift Voucher.
The return of Products purchased with a Gift Voucher is carried out in accordance with the procedure set out in these Rules.

15. FINAL PROVISIONS

These Terms and Conditions have been drawn up in accordance with the legislation of the Republic of Lithuania, and the law of the Republic of Lithuania shall apply to any relations arising on the basis of these Terms and Conditions.
All disputes arising from the execution of these Terms shall be resolved through negotiation. Should an agreement not be reached within 20 (twenty) calendar days, disputes shall be resolved in accordance with the procedure established by the legislation of the Republic of Lithuania.
Requests or complaints regarding a Product purchased in the Shop may be submitted by the Buyer on the electronic consumer dispute resolution platform http://ec.europa.eu/odr/. Consumer disputes are resolved out of court by the State Consumer Rights Protection Authority, registered address: Vilniaus g. 25, Vilnius, www.vvtat.lt.

PRIVACY POLICY

1. DEFINITIONS

Personal data – any information relating to an identified or identifiable natural person (data subject)
Personal data recipient – a legal or natural person to whom Personal data are provided.
Data subject – a natural person whose Personal data are being collected.
Consent – any freely given, specific and unambiguous expression of will by a properly informed Data Subject, made by way of a statement or unilateral action, by which the Data Subject agrees to the processing of Personal Data relating to them.
Data Processor – a natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Data Controller.
Data Controller/Administrator – MB Tressoria, legal entity code 306718576, registered address P. Šemetos g. 9, LT-72200 Tauragė, whose data are collected and stored in the Register of Legal Entities.

Website www.tallise.lt.
Visitor – A user of the Website.
Privacy Policy – this document, which sets out the principal rules for the collection, processing and storage of Personal Data and other important information.
A cookie is a small text file that the Website saves to the Visitor's Browser on their computer or mobile device.
Request – a request regarding the exercise of the Visitor's rights as a Data Subject.
Regulation – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
Direct marketing – an activity intended to offer Goods or Services by post, telephone or other direct means, and/or to enquire about opinions regarding the offered Goods or Services.
Other terms used in the Privacy Policy shall be understood as defined in other procedures and rules published on the Website.

2. GENERAL PROVISIONS

The Privacy Policy sets out the principal rules for the collection, accumulation, and storage of Personal Data and other information of importance to the Visitor when using the Website. The Privacy Policy also defines the rights and obligations of the Visitor and other provisions, with the aim of ensuring the safe use of the Services provided by the Website and preventing the unlawful use of Personal Data.
The Visitor is considered to have read the Privacy Policy and agreed to its provisions when the Visitor visits the Website, creates an Account, or submits an Order for the purchase of a Product. This Privacy Policy is always freely accessible to the Visitor on the Website.
This Privacy Policy has been drawn up in accordance with the Regulation, the Law on Legal Protection of Personal Data of the Republic of Lithuania, and other legal acts of the European Union and the Republic of Lithuania.
The Administrator, when processing Visitors' Personal Data:
- complies with the requirements of applicable and relevant legislation, including the Regulation;
- uses lawful, fair and transparent means;
- adheres to specified, clearly defined and legitimate purposes, except to the extent permitted by law;
- takes all reasonable measures to ensure that Personal Data which are inaccurate and incomplete, having regard to the purposes for which they are processed, are rectified, supplemented, their processing suspended, or erased without delay;
- follows storage requirements so that the Visitor's identity can be established no longer than is necessary for the purposes for which the Personal Data are processed;
- does not provide Personal data to third parties and does not disclose it, except in cases specified in the Privacy Policy or cases established by legislation;
The Administrator, through internal organisational and technical measures, makes every reasonable effort to ensure that Personal Data is protected from any unlawful actions. All Personal Data and other information provided by the Data Subject is treated as confidential. Access to Personal Data is granted only to those employees of the Administrator and only to those Personal Data processors for whom such access is necessary to perform their work functions or to provide services.
The Administrator shall not be liable for any damages, including damages resulting from disruptions to the use of the Website, or for any loss or corruption of data arising from the actions or omissions of the Visitor themselves or third parties acting with the Visitor's knowledge, errors, deliberate harm, or any other improper use of the Website.

3. COLLECTION AND PROCESSING OF PERSONAL DATA

The primary purpose of processing Personal Data is to enable the Visitor to use the Website efficiently, optimally and in a manner tailored to their personal needs; therefore, the Personal Data of Visitors is collected when the Visitor provides information about themselves whilst purchasing Goods or Services and when communicating with the Administrator via the form provided on the Website. Personal Data is also collected by means stipulated by the Administrator (Cookies).
Personal data that is collected on the Website and processed by the Administrator:

Data Type	Purposes and Data Collected and Processed	Foundation
Purchase and Sale Data	Mandatory personal information that must be provided when purchasing Goods on the Website: first name, surname, e-mail address, telephone number, delivery address, payment method, payment information.	Website Purchase and Sale Terms and Conditions (Agreement)
Cookies	Visitor's browsing history on the Website and other data.	Visitor Consent
Analytical Data	To ensure the proper functioning of the website and the quality of Services provided therein: Visitor's purchase history; usage history; reviews of Products; communication data.	Visitor Consent and Legitimate Interest
Contact Details	Data necessary to ensure relevant information, purchase–sale and other information, including: first name, surname, e-mail address, comments, correspondence with the Administrator, telephone number, IP address, shopping basket, purchase, order and payment history, as well as additional Personal Data, depending on the Services chosen by the Visitor on the Website	Website Terms of Use (Agreement)
Marketing Data	Data required for news on the Website regarding published promotions and discounts, and to ensure their dissemination, including: first name, surname, telephone number, e-mail address, purchase history.	Visitor Consent
Personalised Marketing Data	Data required on the News page to ensure the publication and dissemination of promotions, including: first name, surname, telephone number, e-mail address, purchase history, payment history, basket history.	Visitor Consent

MARKETING MESSAGES

On the basis of the Visitor's Consent, marketing messages are provided by electronic mail and by telephone calls to the indicated telephone numbers, for the purpose of familiarising the Visitor with the Website's news, including promotions and applicable discounts.
The visitor is granted the right to withdraw from direct marketing communications at any time by submitting a Request via the contact details provided on the Website. Withdrawal from direct marketing does not affect the Administrator's right to send the visitor notifications in order to fulfil the visitor's Orders.

5. STORAGE OF PERSONAL DATA

The Administrator, by means of internal organisational and technical measures, ensures that the Personal Data submitted by the Visitor on the Website are protected against any unlawful actions: unauthorised alteration, disclosure or destruction of Personal Data, identity theft, fraud, and that the level of Personal Data protection meets the requirements of applicable legislation. Personal Data are protected against loss, unauthorised use and alteration.
The Visitor's Personal Data is retained for as long as is necessary to fulfil the Services selected and ordered by the Visitor on the Website, and no longer than is stipulated by applicable legislation. Personal Data processed on the basis of Consent is retained until the withdrawal of that Consent.
The Administrator endeavours and makes efforts not to retain outdated or irrelevant Personal Data; therefore, upon updating, only current information is stored.

6. DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES

The Visitor's personal data may be transferred for processing to third parties who assist the Administrator in operating and administering the Website and in ensuring the quality provision of the Services offered therein. Such parties may include suppliers of database software and their administration, data centre and cloud service providers, direct marketing service providers, market research or business analytics service providers, accounting service providers, legal and financial consultants, and partners engaged for the purpose of fulfilling a specific order (parcel delivery services, payment administration service providers, etc.).
In each case, only as much Personal Data as is necessary to perform the specific ordered service is transferred to the third party. These persons assume responsibility for the proper implementation of legislation governing the processing of Personal Data.
In order to satisfy legitimate interests, Personal Data may also be provided to competent governmental or law enforcement authorities, or persons performing functions assigned to them by law, e.g. the police or supervisory authorities, however only upon their request and only where required under applicable legislation or in the cases and manner prescribed by law, in order to protect the Administrator's rights and interests, and to submit and defend legal claims.

7. DATA SUBJECT RIGHTS

The visitor, as the Data Subject, has the following rights:
- to be informed about the processing of one's Personal Data (right to be informed);
- to familiarise yourself with your Personal data and how it is processed (right of access);
- to request the rectification of, or, taking into account the purposes of the processing of Personal Data, the completion of incomplete Personal Data (right to rectification);
- to demand the destruction of your Personal Data or the suspension of the processing of your Personal Data (except for storage) (the right to erasure and the right "to be forgotten");
- to request that the Administrator restrict the processing of Personal Data where one of the lawful grounds applies ("the right to restrict");
- to data portability (the right to portability). This right shall be exercised only where the grounds for its exercise exist and appropriate technical means are in place to ensure that the transfer of the requested Personal data does not pose a risk of a security breach to the data of other individuals;
- To object to the processing of Personal Data where it is processed on the basis of the legitimate interest of the Controller or a third party, including profiling, except where compelling legitimate grounds override the interests, rights and freedoms of the Data Subject, or for the establishment, exercise or defence of legal claims;
- To object to the processing of Personal data where such data are processed or intended to be processed for the purposes of direct marketing, including profiling to the extent that it is related to such direct marketing.
In order to protect the personal data of other individuals from unlawful disclosure, upon receiving a Request to provide data or to exercise other rights, the Administrator shall be entitled to take security measures to verify the identity of the Visitor.
The Visitor's Request shall be examined within 1 (one) month from the date of receipt of the Request. The Visitor may be asked to provide additional documents or information necessary for the proper examination of their Request. Due to the necessity of obtaining additional information, the examination of the Request may be extended by a further 1 (one) additional month.
Upon satisfying the Visitor's Request and deleting Personal data, only those copies of information are retained which are necessary to protect the legitimate interests of the Administrator and other third parties, to comply with state obligations, to resolve disputes, to identify disruptions, or to fulfil any contractual obligations between the Visitor and the Administrator.
Without prejudice to any available administrative or judicial remedy, the Visitor has the right to lodge a complaint with a supervisory authority (State Data Protection Inspectorate, legal entity code 188607912, address A. Juozapavičiaus g. 6, LT-09310 Vilnius, Lithuania), if the Visitor considers that the processing of Personal Data relating to them is carried out in breach of applicable data protection legislation.

8. FINAL PROVISIONS

This Privacy Policy may be updated in order to correct errors or to keep the provisions and rules current with legislative or technical requirements. Visitors shall always be informed personally by e-mail of any forthcoming changes and/or additions to the Privacy Policy, or upon first ordering Goods or Services on the Website following such changes. Visitors are deemed to have familiarised themselves with the updated Privacy Policy after 1 working day from the moment it was sent by e-mail. The most recent version of this Privacy Policy can always be found on the Website.
Visitor questions related to the provisions of this Privacy Policy, as well as enquiries, are accepted via the contact details provided on the Website.

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